Deal Desk Analyst

Vonage

Deal Desk Analyst driving commercial execution of pricing strategies for Vonage's sales operations. Collaborating with cross-functional teams in a fast-paced SaaS environment.

Posted 5/25/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Work with the Sales Teams in building price quotes for customers, including our largest and most strategic accounts
Analyze deal margins and competitive positioning to ensure we are winning deals and market share without sacrificing long-term financial health.
Actively collaborate with Operations, Finance, Legal, Product and Pricing teams to optimize the on-boarding experience of customers
Help drive the adoption of CPQ, the Sales self-service quoting tool in SFDC.
Transform raw deal data into actionable insights, identifying pricing trends and competitive shifts to influence Vonage’s global pricing strategy.
Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team
Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and commercial best practices
Define and manage projects to deliver further operational efficiencies and deal velocity.

Requirements

What you’ll need

Bachelor’s degree required; Business, Economics, Finance or Accounting undergrad majors preferred
5+ years in a Strategic Deal Desk, Sales Operations, or Commercial Finance role within a fast-paced SaaS or Telecom environment.
Proficiency in Salesforce (SFDC) and CPQ environments.
Strong analytical skills
Excellent communication skills
Problem solving
Excellent Excel skills and data manipulation
Fluent in English

Benefits

Comp & perks

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Hard Skills & Tools

data analysispricing strategydeal margin analysisExceldata manipulationproject managementoperational efficiencycommercial best practicesSalesforceCPQ

Soft Skills

analytical skillscommunication skillsproblem solvingcollaborationtrainingadvisingorganizational skillsstakeholder managementstrategic thinkingcustomer onboarding