Strategic Solution Architect – Network Powered Solution

Vonage

Strategic Solution Architect at Vonage empowering global brands through cloud communications solutions. Leading complex implementations and ensuring architectural consistency in rapidly growing markets.

Posted 4/20/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $152,770 - $200,510 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Act as the technical authority for overlay-led opportunities from qualification through close.
Lead customer discussion to understand challenges and problems, solution discovery, architecture definition, and technical validation for complex deals.
Ensure proposed solutions align with product roadmap, reference architectures, and scalability principles.
Gather and translate customer business requirements into clear, executable solution designs.
Partner tightly with Sales Overlay Leads to support solution-led selling and value articulation.
Participate in customer workshops, technical deep dives, and executive briefings.
Help frame technical capabilities into business outcomes, ROI, and differentiation narratives.
Support pricing, packaging, and scope definition by ensuring solution feasibility and margin discipline.
Define and maintain reference architectures, solution patterns, and deployment blueprints for priority use cases and verticals.
Identify opportunities to productize or templatize custom solutions to drive repeatable revenue.
Reduce bespoke implementations by promoting modular, platform-based designs.
Identify technical, operational, and integration risks early in the sales cycle.
Partner with Product, Engineering, and Customer Success to validate feasibility, dependencies, and delivery timelines.
Ensure handoff readiness from sales to delivery, including documentation, assumptions, and success criteria.
Act as the technical bridge between Sales, Product, Engineering, Security, Legal, and Operations.
Provide structured feedback from the field into product roadmap, feature gaps, and integration priorities.
Support internal enablement through training, playbooks, and solution walkthroughs.

Requirements

What you’ll need

10+ years of experience in solution architecture, pre-sales engineering, or technical consulting
Proven experience supporting complex, enterprise-grade sales motions
Strong background in platform, API/CPaaS, Telco, cloud, network, or SaaS architectures
Ability to translate technical concepts into executive-level business language
Experience operating in matrixed, global organizations
Experience in overlay or specialist sales support roles (Preferred)
Exposure to launching or scaling new products or strategic solutions (Preferred)
Familiarity with vertical-specific architectures and regulated environments (Preferred)

Benefits

Comp & perks

Company Bonus or Commission Structure (depending on the role)
Medical, Dental, and Vision Coverage Options
401(k) Savings Plan
Company-Paid Basic Life and AD&D Insurance
Short-Term Disability (STD)
Long-Term Disability (LTD)
Maternity/Parental Leave
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Employee Support Program (EAP)
Voluntary Supplemental Insurance
Lifestyle Benefits
Volunteer Time Off (VTO)
Tuition Reimbursement - available for select positions; full details will be shared during the interview process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution architecturepre-sales engineeringtechnical consultingAPICPaaScloud architecturenetwork architectureSaaS architecturesolution designrisk identification

Soft Skills

customer discussionsolution discoverytechnical validationbusiness outcome framingvalue articulationcommunicationcollaborationtrainingfeedback provisiondocumentation