Senior Internal Communications Manager
Vonage
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Develop, manage, and drive Vonage's global internal communications strategy
- Create and execute ongoing, effective communications programs
- Design and execute a cohesive strategy that links employees to Vonage’s mission and keeps workforce connected
- Determine the appropriate medium for intended audiences and messages
- Work with Marketing Science function to clearly define KPIs and measurement of success
- Reinforce Vonage’s culture through compelling storytelling
- Write, edit and finalize all aspects of employee communications
- Lead the programming for corporate All Hands meetings
- Plan and ensure appropriate company / management participation in internal events
- Serve as a trusted partner for change initiatives
- Manage and enhance editorial process for the Corporate intranet and internal blog
Requirements
- Bachelor’s degree in English, Journalism, or related field
- 10+ years of experience in internal communications
- Exceptional writing, editing, and verbal communication skills; mastery of AP style
- Proven ability to translate complex topics into clear, compelling employee messaging
- Trusted advisor to senior leadership with strong collaboration skills
- Demonstrated leadership and project management expertise
- Strategic thinker with interest in technology and software industries
- Strong organizational, problem-solving, and decision-making skills
- Delivers high-quality work under pressure; adept at managing multiple priorities
- Experienced in launching and managing intranets for global organizations
- Proactive, dependable, and detail-oriented team player
- Culturally aware communicator who builds trust across diverse audiences
Benefits
- Discretionary time off
- Medical, Dental & Vision Insurance
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
writingeditingverbal communicationAP styleproject managementKPI definitionemployee messagingintranet managementstorytellingcommunications strategy
Soft skills
collaborationleadershipstrategic thinkingorganizational skillsproblem-solvingdecision-makingdependabilityattention to detailcultural awarenesstrust-building
Certifications
Bachelor’s degree in EnglishBachelor’s degree in Journalism