Vonage

Senior Project Manager, Professional Services

Vonage

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Manual Apply

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Provide project management support for moderately complex projects within a diverse client base.
  • Work with client stakeholders to understand key business and process issues and identify where and how Vonage can help.
  • Work with cross-functional Vonage stakeholders to define project plans and scope based on client needs and expectations.
  • Support all aspects of project planning and execution, including requirements gathering, chartering, scope definition, project planning, resource estimation and staffing, risk and change management, close-out, reporting.
  • Facilitate face-to-face communication and project feedback, from initial kickoff through milestone reporting and close-out.
  • Ensure client needs and expectations are considered and addressed in all project phases.
  • Prepare and update project-related communication and presentation packages.
  • Monitor metrics and report on progress, issues and status.
  • Ensure overall project management consistency and adherence to Vonage standards, practices and policies.
  • Participate in post-project evaluation sessions.
  • Identify and recommend process improvement strategies.

Requirements

  • Bachelor’s Degree in Engineering, Computer Science, technology, business or related technical field.
  • Prior experience (3-4 years) in a project management or related position.
  • Strong experience with cross-department project coordination.
  • Strong organizational and prioritization skills.
  • Strong facilitation experience.
  • Strong interpersonal and communication skills, including technical writing skills.
  • Ability to influence project assessment, planning, design, development and implementation processes.
  • Ability to work effectively externally with client managers and functional stakeholders and internally with business, technical and operational teams.
  • Ability to help spin-up new teams and determine the most effective project management methodology suitable for given situations and objectives.
  • Ability to apply analytical skills to evaluate and interpret technical and system problems.
  • Ability to work effectively with technical and non-technical people.