Director, Customer Marketing
Clio - Cloud-Based Legal Technology
Cloud
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Lead startup engagement efforts, identifying high-potential founders, fostering strategic partnerships, and driving early adoption of Vonage’s high-value APIs (e.g., RCS and Silent Auth).
- Own end-to-end program design and management, including onboarding, incentive structures, credit allocations, events, and collaborations to drive API adoption.
- Collaborate with product, sales, and developer relations to provide technical guidance and support to startups.
- Organize and participate in targeted events, workshops, and partner activations to connect Vonage with startup communities.
- Monitor startup usage and engagement, disburse incentives in milestones based on performance.
- Gather actionable insights on new API applications and market needs to inform product strategy.
- Identify high-potential startups for strategic investment opportunities with partners like Ericsson Ventures.
Requirements
- 3–5 years of experience in large scale program management, partnerships, or ecosystem development, ideally within startups, APIs, or B2B SaaS.
- Proven ability to design and run multi-stage programs with significant and measurable results.
- Strong relationship-building skills, with experience engaging founders, accelerators, and technical stakeholders.
- Excellent communication skills, able to clearly convey technical and business value to diverse audiences.
- Analytical mindset with the ability to track metrics, assess ROI, and optimize program performance.
- Familiarity with developer engagement, API ecosystems, or technical product adoption strategies.
