Full-Time Case Manager, Veteran Services – SSVF

Volunteers of America Northern California and Northern Nevada

Case Manager supporting veteran families through case management and housing assistance in the SSVF program. Focused on developing skills for independence and stabilization in housing.

Posted 7/18/2026full-timeMather • California, Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, including developing housing stabilization plans and conducting needs assessments for participants. Proficient in record-keeping, crisis management, and maintaining compliance with SSVF policies and funding requirements.

Highest-signal resume keywords

Case ManagementCrisis ManagementRecord-KeepingHousing Stabilization PlanningNeeds Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingMoney ManagementDocumentationOutcome TrackingCrisis Intervention

Soft Skills

Communication SkillsRelationship BuildingConflict Mediation

Certifications & Qualifications

CPR CertificationFirst Aid CertificationT.B. Testing

Industry Keywords

SSVF PoliciesHomeless PopulationSubstance AbuseVeterans AdministrationCommunity Service Agencies

About the role

Key responsibilities & impact

Under general supervision, this position is responsible for the development of a case management plan to assist SSVF participants in developing the skills necessary to stabilize in permanent housing.
Responsible for performing daily work requirements to achieve established objectives of the department.
Provide records and services in compliance with SSVF policies, regulatory, and funding source requirements.
Maintain positive relationships with program clients, Volunteers of America staff, the Veterans Administration, and all community service agencies.
Create and maintain case management files on each participant, including personal information, educational and job skills, short- and long-term plans to become self-sufficient, outcomes of all referrals to outside agencies, and documentation of the participant’s progress and assistance in removing obstacles to set goals.
Monitor progress toward achieving the established goals through regular communication, including monthly home visits.
Complete a needs assessment with each applicant to assess housing barriers and means to mitigate the obstacles.
Assist with budgeting and money management in securing disability entitlement as needed and provide assistance in securing all viable income sources.
Provide crisis management as needed and mediate conflicts with landlords upon move-in.
Complete SSVF recertification paperwork quarterly or when participant status changes.
Complete all discharge paperwork in a timely fashion.
Develop a Housing Stabilization Plan that meets the client’s goals and assists in fulfilling the plan.
Provide resource information and appropriate case planning specific to any participant who has physical or mental impairment.
Assist client in accessing and finding housing/employment.
Participate in Volunteers of America and outside training sessions.
Perform other reasonably related duties as assigned by the Case Manager Supervisor.

Requirements

What you’ll need

A bachelor’s degree in social work or a related field is preferred.
Three years of experience working with the homeless population or experience working in alcohol/drug recovery programs is highly preferred.
Active or previous military service is highly preferred.
This position requires demonstrated ability in record-keeping, good written and verbal communication skills, and knowledge of problems unique to women, minorities, persons with disabilities, substance abusers, low income, and the general homeless population.
This position requires CPR and First Aid training within ninety (90) days of the employment date and recertification as necessary, and T.B. testing annually.
A valid California driver’s license and the ability to meet the organization’s insurance guidelines are required.
Must be able to travel to all counties within our service area and must be willing to drive a personal vehicle with mileage reimbursement.

Benefits

Comp & perks

paid holidays
vacation
sick pay
health insurance
dental insurance
vision insurance
life insurance
short-term disability insurance coverage