Full-Time Day Support Staff

Volunteers of America Northern California and Northern Nevada

Support Staff ensuring quality service to residents at Our Place, Family Home for homeless families. Responsibilities include program participant interactions, meal coordination, and maintaining a safe environment.

Posted 7/10/2026full-timeSparks • Nevada • 🇺🇸 United StatesLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and the ability to provide compassionate support to individuals facing challenges such as homelessness and substance abuse. Proficient in maintaining safety, conducting wellness checks, and managing daily routines while ensuring compliance with program rules.

Highest-signal resume keywords

CPR CertificationFirst Aid CertificationCommunication SkillsTeam CollaborationFlexibility in Work Hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clerical DutiesHousekeeping TasksWellness ChecksStatistical ReportingMeal Coordination

Soft Skills

Compassionate ServiceEngaging PresenceProblem Solving

Tools & Technologies

Computer Skills

Certifications & Qualifications

CPR CertificationFirst Aid Certification

Industry Keywords

HomelessnessSubstance AbuseCrisis ManagementDisability Awareness

About the role

Key responsibilities & impact

responsible for compassionately and professionally assuring quality service in a safe, nonjudgmental manner to all program participants
explain program rules and regulations to residents and facilitate participant observance of the rules
coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines
provide “awake” shift coverage and maintain an engaging presence on the grounds
conduct regular wellness, safety and sanitation checks during designated periods
maintain daily reports to provide statistical information
perform housekeeping and other maintenance tasks
respond to all participant questions and concerns
perform clerical duties on shift
maintain clear, thorough, routine communication with all participants

Requirements

What you’ll need

demonstrated ability to communicate and comprehend oral and written instructions
general knowledge of issues and challenges unique to homelessness, substance abuse, families in crisis, young adults, minorities, and persons with disabilities
flexibility to work irregular hours
ability to function as a team member
computer skills required
CPR and First Aid training within ninety (90) days of employment, re-certification as necessary
undergo a criminal background check

Benefits

Comp & perks

paid holidays
vacation
health insurance
dental insurance
vision insurance
life insurance
short-term disability insurance coverage