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Volunteers of America Northern California and Northern Nevada

Facility Assistant

Volunteers of America Northern California and Northern Nevada

Facility Assistant delivering compassionate, professional service to low-income tenants at The Village on Sage Street in Reno. Ensuring safety and quality service in housing operations.

Posted 7/6/2026full-timeReno • Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $21 per hourWebsite

About the role

Key responsibilities & impact
  • responsible for assuring quality service in a safe, non-judgmental manner to all tenants
  • supportive interaction with tenants and team members
  • assessment of tenants’ needs
  • supporting the safety and integrity of all tenants
  • performance of all work duties as required
  • explain program rules and regulations to tenants and facilitate tenants’ observance of the rules
  • provide “awake” shift coverage and maintain grounds security at all times
  • conduct hourly safety and security checks during designated periods
  • de-escalate a crisis before it develops and respond to the problem appropriately
  • maintain daily reports to provide statistical information
  • perform housekeeping, janitorial, and other maintenance tasks as needed
  • respond to all tenant questions and concerns
  • perform clerical duties on shift
  • maintain clear, thorough, routine communication with all tenants

Requirements

What you’ll need
  • demonstrated ability to communicate and comprehend oral and written instructions
  • general knowledge of issues and challenges unique to seniors, lower economic-status individuals, minorities, and persons with disabilities
  • flexibility to work irregular hours and be willing to function as a team member
  • computer skills required
  • Requires CPR and First Aid training within ninety (90) days of employment, re-certification as necessary, and TB testing annually

Benefits

Comp & perks
  • paid holidays
  • vacation
  • sick pay
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • short-term disability insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HousekeepingJanitorial TasksClerical DutiesSafety ChecksStatistical Reporting
Soft Skills
Supportive InteractionFlexibilityCommunicationTeam Collaboration
Certifications
CPR CertificationFirst Aid CertificationTB Testing