Adult Case Manager

Volunteers of America Northern California and Northern Nevada

Adult Case Manager at Volunteers of America Northern California & Northern Nevada. Supporting families with case management plans at Mather Community Campus in California.

Posted 5/16/2026full-timeMather • California • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $30 per hourWebsite

About the role

Key responsibilities & impact

Responsible for the development of a case management plan to assist program participants
Consult with staff in the utilization of other functions at a highly skilled level
Perform daily work requirements to achieve established objectives of the department
Perform and provide a written assessment of program participant’s needs
Develop individualized service plans with short- and long-term goals
Evaluate intensive short- and long-term individualized service plans on a regular basis
Facilitate an array of employment focused groups designed to meet participant needs
Educate program participants on issues surrounding living skills, parenting, budgeting and money management, health and hygiene, housing, and drug and alcohol abuse
Develop and maintain comprehensive lists of community resources for use by program participants
Establish individualized budgets with program participants
Conduct in-home visits and provides support services as necessary
Document all contact with program participants
Maintain case notes and other documents in the Homelessness Management Information System (HMIS)
Coordinate incoming and outgoing participants’ referrals with other community agencies
Attend case conferencing and other meetings and training as directed

Requirements

What you’ll need

A Bachelor’s Degree in Social Work or a related field is preferred
Two years of successful experience in the delivery of human services
Knowledge of social casework objectives, principles, and methods
Employment readiness, permanent/supportive housing
Public welfare laws and the functions of public welfare agencies
Principles of community organization and problems which call for the use of both public and private community resources
Individual and group behavior and effects of social and economic forces upon individuals and families
Principles and techniques of interviewing
Computer skills/applications
Principles of cultural competency and diversity
Knowledge of challenges concerning dysfunctional families
Domestic violence issues
Problems unique to women
Problems unique to families
Disadvantaged and underserved populations
People of color
Persons with disabilities
Individuals with chemically issues
The general homeless population
Valid California driver's license
CPR/First Aid certification is required within 90 days of employment

Benefits

Comp & perks

paid holidays
vacation
sick pay
health insurance
dental insurance
vision insurance
life insurance
short-term disability insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementindividualized service plansemployment readinessbudgetingcommunity resource developmentsocial casework principlesinterviewing techniquescultural competencycomputer skillsdocumentation

Soft Skills

communicationorganizational skillsproblem-solvinginterpersonal skillsgroup facilitationempathyteam collaborationadaptabilityconflict resolutionsupportive counseling

Certifications

Bachelor’s Degree in Social WorkCPR/First Aid certificationvalid California driver's license