Children/Youth Case Manager

Volunteers of America Northern California and Northern Nevada

Children/Youth Case Manager developing case management plans for program participants at Volunteers of America. Collaborating with various staff and facilitating support services for youth and families.

Posted 5/16/2026full-timeMather • California • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $30 per hourWebsite

About the role

Key responsibilities & impact

Under direction of the Program Manager, responsible for the development of a case management plan to assist program participants
Performs and provides a written assessment of program participant’s needs and develops individualized service plans
Evaluates intensive short- and long-term individualized service plans on a regular basis
Facilitates employment focused groups designed to meet participant needs
Educates program participants on living skills, parenting, budgeting, health, hygiene, housing, and substance abuse
Develops and maintains comprehensive lists of community resources for use by program participants
Refers program participants accordingly and works closely with Employment and Housing Specialists
Establishes individualized budgets with program participants
Conducts in-home visits and provides necessary support services
Documents all contact with program participants and prepares reports
Maintains case notes and other documents in the Homelessness Management Information System (HMIS)
Coordinates incoming and outgoing participants’ referrals with other community agencies
Attends case conferencing, meetings and training as directed
Performs other related duties as assigned

Requirements

What you’ll need

A Bachelor’s Degree in Social Work or a related field is preferred
two years of successful experience in the delivery of human services
Knowledge of social casework objectives, principles, and methods
Knowledge of employment readiness, permanent/supportive housing, public welfare laws, and the functions of public welfare agencies
Understanding of individual and group behavior and effects of social and economic forces upon individuals and families
Principles and techniques of interviewing
Computer skills/applications
Principles of cultural competency and diversity
Knowledge of challenges concerning dysfunctional families, domestic violence issues, problems unique to women, problems unique to families, disadvantaged and underserved populations, people of color, persons with disabilities, individuals with chemical issues, and the general homeless population
Valid California driver's license and ability to meet the organization’s insurance carrier guidelines
Must pass all required background clearances in accordance with agency, County, State, and federal standards
CPR/First Aid certification is required within 90 days of employment.

Benefits

Comp & perks

paid holidays
vacation
sick pay
health insurance
dental insurance
vision insurance
life insurance
short-term disability insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementindividualized service plansemployment readinessbudgetinghomelessness management information system (HMIS)interviewing techniquescommunity resource developmentreport preparationin-home support servicesneeds assessment

Soft Skills

communicationorganizational skillscultural competencydiversity awarenessgroup facilitationproblem-solvingempathycollaborationadaptabilityinterpersonal skills

Certifications

Bachelor’s Degree in Social WorkCPR/First Aid certificationvalid California driver's license