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Administrative Assistant
Volunteers of America Northern California and Northern NevadaAdministrative Assistant overseeing administrative responsibilities and clerical support for residents at Manzanita Place housing community. Ensuring quality service and compliance with regulations.
About the role
Key responsibilities & impact- assure quality service in a safe, non-judgmental manner to all clients, visitors, and employees
- clerical support to the Community Administrator
- provide professional direction and guidance to residents, visitors, and staff
- greet the public and provide assistance to all walk-in visitors
- receive all incoming calls, answer client, visitor, and staff questions, and direct calls as needed
- order, distribute and maintain an office supply inventory
- open and distribute mail
- maintain maintenance contracts and schedule repair of office machines
- process applications, certifications, and recertification, complete lease packets, calculate rent
- responsible for collection of rents from property residents
- maintain resident and property files and waiting lists
- assist with other projects as assigned by Community Administrator
- prepare and maintain resident files
- enter and record accounts payable invoices
- make flight and hotel reservations
- create spreadsheets and reports as requested
- copy, fax, and distribute documents for Community Administrator
- attend staff meetings/assigned training and complete required certifications
Requirements
What you’ll need- demonstrated ability to communicate and comprehend oral and written instructions
- general knowledge of issues and challenges unique to seniors and persons with disabilities
- minimum of a high school degree
- one year of apartment management experience preferred
- knowledge of Fair Housing Laws preferred
- state landlord/tenant rights and obligations preferred
- Certified Occupancy Professional, CMH designation, and or tax credit certification preferred
- proficiency with computers, especially data entry using Excel and Word Processing
- record keeping skills
- mathematical comprehension
- good written and verbal communication skills
Benefits
Comp & perks- paid holidays
- vacation
- sick pay
- health insurance
- dental insurance
- vision insurance
- life insurance
- short-term disability insurance coverage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryrecord keepingmathematical comprehensionlease processingaccounts payableinventory managementreport creationoffice supply managementmail distributionscheduling
Soft Skills
communicationcomprehensionprofessional directionguidancecustomer serviceteam collaborationproblem-solvingattention to detailorganizational skillsadaptability
Certifications
Certified Occupancy ProfessionalCMH designationtax credit certification