Shelter Director

Volunteers of America Northern California and Northern Nevada

Shelter Director at Volunteers of America managing programs and services for homeless individuals at Nevada Cares Campus. Overseeing operations, staff, and ensuring compliance with funding requirements.

Posted 4/30/2026full-timeReno • Nevada • 🇺🇸 United StatesLead💰 $85,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the overall management of the shelter services located at the Cares Campus
Serve as the primary point of contact for Washoe County and partner agencies
Attend all meetings and training as required by Washoe County
Present program achievements as requested
Ensure compliance with contract and funding source requirements
Ensure that recommendations are implemented as agreed upon
Communicate all program updates, personnel data, and inventory matters to Washoe County staff within the allotted timeframe
Identify resources and develop and implement procedures necessary to enhance the program
Oversee the Activities Coordinator program
Assist the finance department in the development of budgets and completion of monthly/quarterly/yearly grant reports
Ensure that quality program services are provided within the established budgets
Monitor and improve operational quality and participant satisfaction through regular feedback

Requirements

What you’ll need

Bachelor’s degree in business, Public Policy, and/or Public Administration or related field is required
Master’s degree in a related field is preferred
A minimum of four years of experience in the human services field dealing with issues and challenges unique to homelessness, substance abuse, mental health, issues dealing with elderly, and people with disabilities
An additional four years of experience may substitute for degree requirement
Three years of supervision experience is required
Three years of experience in health/homeless services is preferred
Expertise in managing a multi-program business that serves multiple budgetary entities is preferred
Operations, financial planning, human resources, staff supervision, and salary knowledge are required
Must be able to develop and manage policies and procedures
A valid driver’s license and the ability to meet the organization’s insurance carrier guidelines are required.

Benefits

Comp & perks

Paid holidays
Vacation
Sick pay
Health insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

budget developmentgrant reportingpolicy developmentprogram managementoperational quality monitoringhuman resources managementfinancial planningstaff supervision

Soft Skills

communicationleadershiporganizational skillsproblem-solvinginterpersonal skills

Certifications

Bachelor’s degreeMaster’s degreevalid driver’s license