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Volunteers of America Northern California and Northern Nevada

Program Manager, Family Program

Volunteers of America Northern California and Northern Nevada

Program Manager overseeing Family Program at Volunteers of America Northern California & Northern Nevada. Responsible for management and supervision of program services and staff.

Posted 4/29/2026full-timeMather • California • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $92,000 per yearWebsite

About the role

Key responsibilities & impact
  • Responsible for the overall management and supervision of the Mather Community Campus (MCC) Family Program.
  • Assuring quality service to all program participants through management of programs, resources and daily workflow.
  • Ensures all work is performed in a cost-effective and service-oriented manner.
  • Coordinates with all other agencies in the Mather collaborative Leadership Team.
  • Develops and maintains approved operations manuals and class curriculum.
  • Supervise the coordination of all medical, psychological, psychiatric, and/or other necessary evaluations of clients.
  • Provides 24 hour on call emergency assistance to clients and staff as necessary.

Requirements

What you’ll need
  • Bachelor’s degree in social work, psychology, public administration, nonprofit management, human services, or a closely related field is required.
  • A minimum of four years of experience is required in the human services field dealing with issues and challenges unique to homelessness, substance abuse, young adults, foster youth/probation or former foster youth, minorities, mental health, issues dealing with elderly, and people with disabilities.
  • An additional four years of experience may substitute for degree requirement.
  • Three years of prior management experience or relatable leadership experience is preferred.
  • Specific knowledge and experience with Twelve Step philosophy, addiction and recovery, and dysfunctional family dynamics is preferred.
  • Valid California driver's license and ability to meet the organization’s insurance carrier guidelines are required.
  • Must pass all required background clearances in accordance with agency, County, State, and federal standards.
  • CPR/First Aid certification is required within 90 days of employment.

Benefits

Comp & perks
  • paid holidays
  • vacation
  • sick pay
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • short-term disability insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
program managementoperations managementcurriculum developmentemergency assistanceevaluations coordinationTwelve Step philosophyaddiction and recoverydysfunctional family dynamics
Soft Skills
leadershipsupervisioncommunicationcollaborationproblem-solvingservice orientationcost-effectiveness
Certifications
Bachelor’s degreeCPR certificationFirst Aid certificationCalifornia driver's license