Sales Operations Officer

Volton Ελληνική Ενεργειακή

Sales Operations Officer providing support to the Sales Department at Volton, a multi-service provider in Greece. Ensuring process execution and performance analysis within the sales team.

Posted 5/19/2026full-timeAthens • 🇬🇷 GreeceJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

- Manage and maintain CRM systems and customer databases
- Monitor KPIs and prepare daily, weekly, and monthly performance reports
- Develop and maintain sales dashboards and management reporting
- Support sales pipeline management and follow-up processes
- Coordinate activities between Sales, Marketing, Customer Service, and Back Office teams
- Assist in the preparation and management of offers, contracts, and commercial proposals
- Standardize and optimize sales processes and workflows
- Review the accuracy of offers and pricing information
- Support onboarding and training of new Sales team members
- Participate in the planning and monitoring of sales campaigns and maintain organized sales documentation

Requirements

What you’ll need

- 2+ years of previous experience in Sales Operations or Sales Support is considered an asset
- Strong knowledge of Excel/Google Sheets and data analysis
- Experience with CRM systems
- Understanding of telecommunications products and services is considered an advantage
**Personal Skills**
- Strong organizational skills and attention to detail
- Analytical mindset with the ability to derive insights from data
- Excellent communication and teamwork skills
- Goal-oriented with the ability to meet deadlines

Benefits

Comp & perks

- Competitive salary package aligned with your experience and expectations
- Hybrid working model offering flexibility and work life balance
- Private health insurance and a range of corporate benefits & perks (half-day work on birthday, early Fridays in Summer and a variety of team-building activities)
- Continuous learning culture with ongoing training and development opportunities
- A dynamic, human-centric and high-performance work environment
- Modern office spaces designed to enhance productivity and comfort

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysissales process optimizationKPI monitoringsales dashboard developmentcontract managementoffer preparationpricing accuracy reviewsales pipeline managementCRM system managementtelecommunications product knowledge

Soft Skills

organizational skillsattention to detailanalytical mindsetcommunication skillsteamwork skillsgoal-orienteddeadline management