Volkswagen Group

Technical After Sales Trainer – f/m/d

Volkswagen Group

full-time

Posted on:

Location Type: Hybrid

Location: Ajax • Canada

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About the role

  • Delivering high quality technical training to Volkswagen and Audi dealership service personnel.
  • Effective application of automotive technologies and processes.
  • Training includes theoretical instruction as well as hands-on diagnostic, maintenance, and repair procedures.
  • Day to day operations and maintenance of the Training Center, including scheduling, reporting, and administration of classes.
  • Review, maintenance, and development of course curriculum and training content.
  • Operates in classroom, workshop, and office environments with hands‑on technical instruction.
  • Strict adherence to safety protocols, including EV and high‑voltage systems.

Requirements

  • Post‑secondary diploma in automotive or mechanical studies, or equivalent experience, required; bachelor’s degree in automotive science or related field preferred.
  • Valid Provincial Technician’s License or Interprovincial Red Seal Certification required.
  • Certification in Adult Learning or Instructional Methodologies is an asset.
  • 5+ years in a technical automotive role within an OEM dealership required.
  • 3+ years of training, teaching, or instructional experience preferred.
  • Strong understanding of automotive systems, diagnostics, repair procedures, and emerging technologies.
  • Ability to clearly translate complex technical concepts into accessible instruction.
  • Analytical and problem‑solving skills to troubleshoot both technical and learner‑related issues; adaptable in adjusting tools, methods, and approaches.
  • Knowledge of adult learning principles and hands‑on training methodologies.
  • Skilled in conducting workshops, demonstrations, and classroom/virtual sessions for varied skill levels.
  • Effective classroom and workshop management, including safe use of tools, vehicles, and equipment.
  • Ability to design, update, and maintain training content aligned with evolving technologies.
  • Strong written communication for course materials, assessments, and instructional resources.
  • Strong verbal and written communication skills for in‑person and virtual delivery.
  • Strong interpersonal skills and ability to build rapport with technicians, dealership staff, and internal/external stakeholders.
  • French and/or German language skills are an asset.
  • Proficiency with Microsoft Office, LMS platforms, and curriculum development tools.
  • Commitment to maintaining a respectful, inclusive, and psychologically safe learning environment.
Benefits
  • Health & Wellness Coverage – Flexible medical, dental, and vision plans, plus a Health Spending Account to support your unique wellness needs.
  • Retirement & Savings – A competitive defined‑contribution pension plan and generous company match to help you plan for the future.
  • Compensation & Rewards – A Bonus & Merit Program that recognizes performance and aligns with our pay‑for‑performance philosophy.
  • Vehicle Programs – Discounted leasing and purchase benefits for employees and eligible family members—up to four vehicles annually.
  • Hybrid Work Environment – An engaging, modern workspace that supports creativity, collaboration, and flexible work options (where applicable).
  • Personal & Volunteer Days – Time for what matters most—rest, personal commitments, meaningful community involvement, or cultural celebrations.
  • Company Designated Holidays – Additional time off in December to enjoy the holiday season.
  • Wellness Support – Access to mental health resources, fitness discounts, and initiatives promoting holistic well‑being.
  • Tuition Reimbursement – Financial support for approved courses to help you continue growing and building your career.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automotive technologiesdiagnosticsmaintenance proceduresrepair proceduresautomotive systemsemerging technologiesadult learning principlesinstructional methodologiescurriculum developmenttroubleshooting
Soft Skills
analytical skillsproblem-solving skillsadaptabilityclassroom managementworkshop managementcommunication skillsinterpersonal skillsrapport buildinginstructional deliverycommitment to inclusivity
Certifications
Provincial Technician’s LicenseInterprovincial Red Seal CertificationCertification in Adult Learning