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Service Supervisor – Commercial Vehicles
Volkswagen Group Services - South AmericaSupervisor de Serviços managing commercial vehicle operations at Volkswagen Group Services. Overseeing performance indicators and leading teams to improve services and quality.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing operations for commercial vehicles, focusing on performance indicators, process improvement, and client relationship management. Proficient in developing strategies to enhance operational efficiency and quality.
Highest-signal resume keywords
Performance Indicator DevelopmentProcess ImprovementOperational TransformationClient Relationship ManagementAdvanced Microsoft Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Performance AnalysisKPI MonitoringOperational Risk MitigationProcess MappingTroubleshootingStrategy Development
Soft Skills
Team ManagementResource ManagementCommunication
Tools & Technologies
Microsoft OfficePowerPoint
Industry Keywords
Commercial VehiclesOperational EfficiencyQuality Improvement
About the role
Key responsibilities & impact- Manage operations for commercial vehicles.
- Monitor performance indicators (KPIs) and ensure each team meets monthly deliverables.
- Oversee team and resource management.
- Identify and mitigate operational risks.
- Map processes and evaluate opportunities for synergies and improvements, focusing on performance and quality.
- Troubleshoot issues and develop and implement new strategies and approaches.
- Maintain client relationships, leading weekly/monthly meetings and presenting KPIs.
Requirements
What you’ll need- Bachelor’s degree in Engineering.
- Experience in developing and managing performance indicators (KPIs) and conducting performance analysis.
- Experience in process improvement and operational transformation projects.
- Advanced English.
- Advanced Microsoft Office skills, especially Excel and PowerPoint.
Benefits
Comp & perks- Meal allowance
- Meal voucher
- SulAmérica Health Plan
- SulAmérica Dental Plan
- Life insurance
- Childcare assistance
- Wellness program (Wellhub/Gympass, Conexa, and Psicologia Viva)
- Private pension plan
- Profit sharing (PLR)
- Partnerships for pharmacy discounts