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Volkswagen Group Services - South America

Service Supervisor – Commercial Vehicles

Volkswagen Group Services - South America

Supervisor de Serviços managing commercial vehicle operations at Volkswagen Group Services. Overseeing performance indicators and leading teams to improve services and quality.

Posted 7/7/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage operations for commercial vehicles.
  • Monitor performance indicators (KPIs) and ensure each team meets monthly deliverables.
  • Oversee team and resource management.
  • Identify and mitigate operational risks.
  • Map processes and evaluate opportunities for synergies and improvements, focusing on performance and quality.
  • Troubleshoot issues and develop and implement new strategies and approaches.
  • Maintain client relationships, leading weekly/monthly meetings and presenting KPIs.

Requirements

What you’ll need
  • Bachelor’s degree in Engineering.
  • Experience in developing and managing performance indicators (KPIs) and conducting performance analysis.
  • Experience in process improvement and operational transformation projects.
  • Advanced English.
  • Advanced Microsoft Office skills, especially Excel and PowerPoint.

Benefits

Comp & perks
  • Meal allowance
  • Meal voucher
  • SulAmérica Health Plan
  • SulAmérica Dental Plan
  • Life insurance
  • Childcare assistance
  • Wellness program (Wellhub/Gympass, Conexa, and Psicologia Viva)
  • Private pension plan
  • Profit sharing (PLR)
  • Partnerships for pharmacy discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Performance AnalysisKPI MonitoringOperational Risk MitigationProcess MappingTroubleshootingStrategy Development
Soft Skills
Team ManagementResource ManagementCommunication