Warranty Audit Analyst – Automotive

Volkswagen Group Services - South America

Auditor de Garantia Jr supporting internal warranty analysis at Volkswagen, with hybrid working model in São Paulo. Requires experience in the automotive sector and advanced Excel skills.

Posted 7/1/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Plan and schedule audits at dealerships
Prepare preliminary analyses and an audit plan based on warranty performance indicators, results of previous audits, and prior action plans
Review warranty and courtesy processes presented by dealerships
Audit dealership users of the SAGA 2.0 system
Conduct technical meetings as needed
Review technical and billing documentation for warranty processes (work orders, DISS, part requests, service history, part/service/rental invoices, technical service reports, employee records, ATC time logs, gate control records, and other supporting documents as required)
Execute and control audit charges
Draft and periodically update the Warranty Audit manuals

Requirements

What you’ll need

Technical or higher education (in progress or completed) in Administration, Accounting, Economics, Engineering, or related fields
Previous experience in the automotive sector with warranty routines
Advanced knowledge of Microsoft Office, especially Excel (analysis, pivot tables, formulas) and PowerPoint (preparing executive presentations)
Strong data analysis skills and ability to interpret performance indicators
Desired: Knowledge of Power BI and familiarity with audit processes, compliance, or warranty management

Benefits

Comp & perks

Hybrid work model, with required on-site presence 3x per week at our office in the Jabaquara neighborhood, São Paulo
Client visits once per month

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Audit ExecutionData InterpretationTechnical Documentation ReviewPerformance Indicator AnalysisWarranty Process Knowledge

Soft Skills

CommunicationCollaboration