Volksbank Wien

Product Designer

• Design and optimize end-to-end digital customer journeys across all digital channels, including the website, banking app, and other platforms
• Conceptualize, design, and prototype user-centered interfaces (e.g., wireframes and mockups)
• Translate user needs and journey insights into concrete UI designs that are intuitive, accessible, and on-brand
• Analyze customer behavior (e.g., user flows, A/B testing, surveys) to identify pain points and optimization opportunities
• Document and visualize planned customer journeys and designs to ensure a consistent and cohesive user experience
• Collaborate closely with relevant stakeholders across the organization

UX/UI Designer – Focus on Digital Customer Journeys