Chief Operating Officer

Volaris Group

Chief Operating Officer translating strategy into execution across global operations for a casino management technology provider. Leading operational excellence and service delivery while enhancing customer satisfaction.

Posted 5/24/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Translates company strategy into disciplined execution across global operations.
Leads operational planning, performance management, and cross-functional execution.
Oversees effective delivery, implementation, and support of casino management systems.
Strengthens customer support and service operations.
Collaborates with the CEO and executive team on operating plans and initiatives.
Develops and leads an operating cadence to ensure financial performance is tracked.

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, Operations, Technology, or a related field; MBA or equivalent advanced degree preferred.
15+ years of progressive senior leadership experience with significant responsibility for operations, service delivery, or multi-functional business execution.
Demonstrated success leading operational excellence in a technology-enabled product and service environment.
Experience supporting international operations, multi-site teams, or regionally distributed business functions.
Strong financial and commercial acumen, including budgeting, KPI management, margin improvement, and resource prioritization.

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits package
Opportunity to learn from experts in the business

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational planningperformance managementfinancial performance trackingbudgetingKPI managementmargin improvementresource prioritization

Soft Skills

leadershipcollaborationcustomer supportservice operationsstrategic execution

Certifications

Bachelor’s degreeMBA