Sales Development Manager

Voices

Manager, Sales Development at Voices leading and mentoring BDR teams through scalable workflows. Handling performance metrics while optimizing sales processes with tools like Salesforce.

Posted 5/16/2026full-timeLondon • 🇨🇦 CanadaJunior💰 CA$150,000 - CA$190,000 per yearWebsite

About the role

Key responsibilities & impact

Define and implement playbooks for inbound, outbound, and expansion motions to ensure team consistency and scalability.
Own and exceed pipeline generation and lead conversion quotas through daily oversight and structured team accountability.
Audit and optimize BDR tools (CRM, prospecting, and intent data) to ensure the team is operating at peak efficiency.
Accelerate rep performance through structured onboarding, live call shadowing, cadence audits, and impactful 1:1 coaching.
Partner with leadership to refine vertical segmentation and rep specialization as the team scales.
Collaborate with Marketing and Sales to ensure seamless lead hand-offs and maintain a tight feedback loop on lead quality and ICP standards.

Requirements

What you’ll need

Demonstrated experience managing a BDR or inside sales team with a proven track record of hitting quotas.
Demonstrated success building or formalizing BDR workflows from the ground up.
Hands-on experience with modern BDR tooling, specifically Salesforce and sales engagement/intent platforms.
A passion for developing talent, from onboarding new hires to elevating the performance of seasoned reps.
The ability to build and interpret pipeline reports, conversion metrics, and activity dashboards.

Benefits

Comp & perks

Generous Vacation: We offer 15 days of annual vacation (pro-rated for your first year), plus additional paid leave during our scheduled summer and winter holiday closures.
Personal Time: Take care of what matters with 5 paid personal days and 3 unpaid personal days annually
Comprehensive Health Coverage: Access to health and dental benefits after just 3 months of employment
Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
Community Impact: We empower you to give back with 8 hours of paid volunteer time annually, allowing you to support the causes and nonprofits that matter most to you.
A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pipeline generationlead conversionBDR workflowspipeline reportsconversion metricsactivity dashboards

Soft Skills

team consistencystructured accountabilitycoachingcollaborationtalent development