voestalpine Roll Forming Corporation

Account Executive

• Become an important team member in the Solutions and Business Development department
• Identify or create new market opportunities and develop a network of contacts to acquire new customers
• Coordinate with marketing teams to align sales strategies and solutions with market trends and customer needs
• Manage and oversee the entire sales project lifecycle, from initial lead qualification to client consultation, to closing deals
• Liaise between various departments to ensure client expectations are clear and aligned
• Analyze historic sales statistics to identify areas of improvement and recommend sales strategies for growth
• Prepare and manage the sales project budget for the client as well as internally
• Negotiate contracts with clients
• Nurture leads, align sales strategies with customer needs, and track progress
• Evaluate and investigate market trends to create a plan for strategic growth

Business Development Sales Representative

• Lead customer account activities relating to developing customer relationships and monitoring customer satisfaction.
• Accurately process and manage customer orders and inquiries to insure timely delivery.
• Manage customer pricing and maintain/improve gross profit for assigned customers.
• Provide monthly, quarterly, and annual forecasts by reviewing customer demand.
• Resolve issues negatively impacting the customer and effectively communicate with internal departments to improve response times to customers.
• Manages and implements customer pricing.
• Reviews customer pricing performance monthly and identifies areas for improvement.
• Implements contractual price changes where applicable.
• Investigates raw material inventory positions to ensure accurate pricing.
• Analyzes customer requirements and material needs.
• Process and coordinate customer orders in a timely manner.
• Create internal work orders to establish known customer demand.
• Communicate customer requirements and concerns into the planning process.
• Manage inventory levels of raw material and finished goods within allowable inventory turn goals while maintaining ability to deliver to the customer on time, every time.
• Maintain accurate customer and part records in our ERP database.
• Prepare part and customer analysis reports as requested.
• Investigates and resolves customer inquiries and coordinates RFC resources to resolve customer complaints.
• Produces new quotations for existing customers.
• Enters opportunities in Salesforce for estimates and material requests.
• Provides customer forecasts for accurate financial view of each plant location.
• Gathers information from internal and external sources to ensure forecast accuracy.
• Participates in customer meetings and Quarterly Business Reviews as required.
• Maintains accurate customer records in Salesforce.
• Ensures timely entry of Customer Health records, meeting notes, quality concerns, new business opportunities, and follow-up actions to support Sales Action Plans.
• Participates in New Product Launch Meetings.
• Validates customer requirements for initial launch and first production of new parts.
• Works closely with Scheduling, Production and Quality Departments to ensure customer satisfaction.

Business Development Sales Representative

Sales Representative – Account Manager, Manufacturing