Implementation Manager

Vodori

Implementation Manager at Vodori working on SaaS technology to help life sciences companies. Managing project implementations, customer expansions, and system integrations with a focus on customer satisfaction.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing product implementations, including project planning, requirements capture, and client communication. Proficient in business process optimization and capable of translating complex business requirements into effective configuration solutions.

Highest-signal resume keywords

Project ManagementClient EngagementBusiness Process OptimizationData MigrationCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements CaptureData MigrationBusiness AnalysisProcess ConsultingWorkflow OptimizationExcel Proficiency

Soft Skills

Attention to DetailOrganizational SkillsTask PrioritizationFollow-Through

Tools & Technologies

JIRASharePointZendeskHubSpotGUIDEcx

Industry Keywords

SaaS ImplementationEnterprise Content ManagementPromotional Content Approval ProcessRegulated Industries

About the role

Key responsibilities & impact

Manage all phases of product implementations, including: Project planning
Requirements capture
Testing and delivery
Client communication
Launch support
Data migration and integration support and coordination
Understand complex business requirements and translate customer needs into configuration solutions while enforcing best practices.
Act as a trusted advisor with comprehensive product knowledge, aiming to understand client goals and pain points while advising on optimal product configurations.
Define and adhere to project schedules, managing competing priorities and mitigating risks.
Adhere to established internal processes and methodologies to consistently and efficiently onboard customers to Vodori.
Proactively identify any potential blockers or gaps in customer implementations and escalate appropriately.

Requirements

What you’ll need

2-4 years of experience in professional service projects or process consulting engagements, ideally in consulting, SaaS implementation, business analysis, or product management.
Familiarity with business process optimization, workflow, and enterprise content management concepts.
Strong attention to detail, organization skills, and proficiency in project management.
Proven ability to effectively prioritize work with strong follow-through on task completion.
Direct client engagement experience with a track record of delivering high customer satisfaction.
Ability to run and direct large meetings, juggling multiple stakeholders with competing interests and priorities.
Strong written and verbal communication skills.
Knowledge of the promotional content approval process or experience in regulated industries (preferred).
Experience with data cleaning, import, and migration (preferred); intermediate to advanced Excel skills are a bonus.
Experience with tools such as JIRA, SharePoint, Zendesk, HubSpot, and GUIDEcx (preferred).

Benefits

Comp & perks

Competitive salary
Company bonus program or commission plan
Stock options (that’s right, every employee owns a piece of Vodori)
Medical, dental, vision benefits
401(k) and company match
Remote work option
10 weeks paid family leave
Unlimited vacation time (Yes, really!)
Employee recognition programs