Vodeno

Junior Jira Administrator

Vodeno

full-time

Posted on:

Location Type: Remote

Location: Poland

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

Tech Stack

CloudGroovyJava

About the role

  • Provide first-line Atlassian product support; resolve issues in queues
  • Gather requirements and escalate to senior colleagues
  • After onboarding: lead basic Jira training for teams and individuals
  • Support nearly 1,000 users daily
  • Create technical documentation
  • Test new ecosystem solutions
  • Develop innovative solutions applicable across the entire organisation
  • Participate in the advancement of IT and banking systems for the international UniCredit initiative
  • Collaborate with esteemed professionals within the industry

Requirements

  • English B2 or higher
  • Ability to quickly grasp diverse technical concepts
  • Familiarity with Atlassian cloud tools (Jira Software, Jira Service Management, Confluence) is an advantage (at least as a user)
  • Willingness to learn and understand new processes, primarily IT and banking
  • Proficient Excel skills are a plus
  • Discipline, thoroughness, and initiative are essential; as a small team, we expect you to act independently when you know what needs to be done
  • Ability to write documentation
  • Ability to work under pressure
  • Java/Groovy knowledge is a plus
Benefits
  • Employment under a contract of mandate
  • Flexible work location
  • Work on Apple MacBook
  • Healthy snacks throughout the day
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Jira SoftwareJira Service ManagementConfluenceJavaGroovyExceltechnical documentationproblem resolutionecosystem solutionsIT systems
Soft Skills
disciplinethoroughnessinitiativeindependenceability to work under pressurecommunicationcollaborationquick learningrequirement gatheringtraining