Technical Solution Architect

Vodafone

Technical Solution Architect at VodafoneThree delivering complex Unified Communication and LAN/WAN solutions. Leading virtual teams in high-profile accounts with a focus on customer engagement and solution design.

Posted 6/6/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

A senior customer facing role providing technical leadership, design and support to a virtual team of highly skilled professionals delivering complex and bespoke Unified Communication, Contact Centre, WAN and LAN solutions
To provide detailed customer designs in at least one of the following towers (Unified Communication, Contact Centre, WAN and LAN) and technical ownership to the businesses in high profile accounts
To add value, in terms of technical skills, to the various accounts through the issuing of detailed network solutions
To be engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability
Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery and test of multi-million-pound complex customer solutions
Low level discovery of existing solution components and owner of the transition from existing to proposed solution
Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team
Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables
Technical risk/issue ownership and management/resolution during solution delivery
Act as a subject matter expert and be accountable for the customer solution design engagement during post-sales solution delivery

Requirements

What you’ll need

Experience of designing in one or more core areas of UC, Contact Centre and LAN/WAN related technologies
Significant experience of fixed product market, in depth understanding of complex customer solutions including UC, Contact Centre and LAN/WAN related technologies
Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions
Demonstrable leadership skills and organisational experience
Enterprise Architecture Framework (e.g., TOGAF) knowledge
Strong project delivery methodology (e.g., PRINCE2) and framework (e.g., MSP) knowledge
Relevant industry qualifications in technology field - CCNA/CCDA (CCNP/CCDP of benefit but not essential)
Strong business process framework knowledge (e.g., ITIL)

Benefits

Comp & perks

Excellent basic salary plus bonus and Vodafone benefits
Up to 28 days off plus bank holidays
Paid time for charity work
Personalised benefits for you and your family, like discounts, vouchers, and a pension plan
Amazing learning tools
Top-notch parental leave policies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Unified CommunicationContact CentreWANLANnetwork solutionssolution designtechnical assuranceproject deliveryEnterprise Architecture Frameworkbusiness process framework

Soft Skills

technical leadershipcustomer engagementorganizational experiencesubject matter expertrisk managementissue resolution

Certifications

CCNACCDACCNPCCDP