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Enterprise Security Implementation Specialist
VodafoneEnterprise Security Implementation Specialist at Vodafone supporting customers in implementing security solutions. Responsibilities include onboarding, incident management, and ensuring service quality with Fortinet and Zscaler products.
Tech Stack
Tools & technologiesFirewalls
About the role
Key responsibilities & impact- Build new virtual instances of firewalls
- Collaborate with customers to obtain firewall rules
- Work with internal teams to complete customer onboarding
- Complete firewall provisioning within SLA
- Proactively monitor firewalls using monitoring tools and address alerts
- Handle customer-initiated incidents
- Escalate cases to Level 2 with a triage within SLA
- Analyse and implement changes raised by customers without causing outages
- Ensure all changes are implemented within SLA
Requirements
What you’ll need- Experienced in implementing and managing Fortinet and Zscaler products
- Proficient in building virtual instances of firewalls
- Skilled in collaborating with customers and internal teams
- Capable of monitoring and managing incidents proactively
- Adept at analysing and implementing changes without causing outages
- Committed to meeting SLAs and ensuring high-quality service delivery
Benefits
Comp & perks- Opportunity to work with cutting-edge security technologies
- Collaborative and inclusive work environment
- Professional growth and development opportunities
- Competitive compensation and benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
firewall provisioningFortinetZscalervirtual instancesincident managementchange implementationmonitoring tools
Soft Skills
collaborationcustomer serviceproactive managementanalytical skillsquality service delivery