
Enterprise Security Implementation Specialist
Vodafone
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
Visit company websiteExplore more
Tech Stack
About the role
- Build new virtual instances of firewalls
- Collaborate with customers to obtain firewall rules
- Work with internal teams to complete customer onboarding
- Complete firewall provisioning within SLA
- Proactively monitor firewalls using monitoring tools and address alerts
- Handle customer-initiated incidents
- Escalate cases to Level 2 with a triage within SLA
- Analyse and implement changes raised by customers without causing outages
- Ensure all changes are implemented within SLA
Requirements
- Experienced in implementing and managing Fortinet and Zscaler products
- Proficient in building virtual instances of firewalls
- Skilled in collaborating with customers and internal teams
- Capable of monitoring and managing incidents proactively
- Adept at analysing and implementing changes without causing outages
- Committed to meeting SLAs and ensuring high-quality service delivery
Benefits
- Opportunity to work with cutting-edge security technologies
- Collaborative and inclusive work environment
- Professional growth and development opportunities
- Competitive compensation and benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
firewall provisioningFortinetZscalervirtual instancesincident managementchange implementationmonitoring tools
Soft Skills
collaborationcustomer serviceproactive managementanalytical skillsquality service delivery