Vodafone

DevOps Engineer, Customer Data Hub

Vodafone

full-time

Posted on:

Location Type: Hybrid

Location: Düsseldorf • Germany

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Tech Stack

AWSDockerGrafanaJenkinsKafkaKubernetesTerraform

About the role

  • As a DevOps Engineer for the Customer Data Hub (m/f/d) you ensure the 24/7 availability and performance of all platforms and applications you are responsible for, serving end customers, customer support and other business units by analyzing and optimizing the managed systems and building efficient monitoring.
  • You coordinate and drive the independent, goal-oriented resolution of highly complex incidents and troubleshooting by working with our internal development teams, external suppliers and service providers in the Shared Service Centers (TSSC).
  • You improve software and data quality by continuously analyzing recurring errors (incident/problem management) in close cooperation with our agile development teams.
  • You are responsible for deploying our releases as well as initial data loads, and you address security-related issues and data discrepancies through regular patching and reconciliation, as well as implementing disaster recovery measures.
  • You automate workflows by analyzing and optimizing processes and methods and by continuously refining reporting, monitoring, and alerting.

Requirements

  • Completed degree in a technical field or industrial engineering, or an equivalent qualification.
  • At least 5 years of professional experience operating complex system landscapes, ideally with a focus on K2View/Kafka platforms in AWS.
  • Strong knowledge of DevOps and automation tools (Jenkins/GitHub Actions, Git, Docker, Kubernetes, Terraform).
  • Experience working with ITIL processes and monitoring and analysis tools (Grafana, Dynatrace, Datadog).
  • Confident handling of incident, problem and change management in production, mission-critical environments.
  • Extensive process and IT expertise in telecommunications.
  • Excellent communication and teamwork skills in international, agile teams.
  • Resilience and willingness to take responsibility in critical situations.
  • Fluent English, spoken and written (C1 CEFR).
Benefits
  • Flexibility: Hybrid working allows you to work from the office or up to 3 days per week from home.
  • Additionally, you can work up to 20 days per year from other EU countries and, increasingly, from non-EU countries.
  • Attractive compensation and retirement benefits: As a collective agreement employee, you receive holiday and Christmas bonuses or a 13th salary depending on the pay model. Our pension plan also provides company retirement benefits.
  • Professional development: You decide which of our learning and training programs support your individual development.
  • Work–life balance: Whether childcare, health & mindfulness programs, or a gym membership — you design your work and private life flexibly. We support you, including when caring for relatives.
  • Discounts and extras: As an employee, you receive special offers on all our mobile, fixed-line, internet and TV products.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
DevOpsautomationincident managementproblem managementchange managementdata qualitydisaster recoverymonitoringoptimizationsecurity
Soft Skills
communicationteamworkresilienceresponsibilitygoal-oriented