Vodafone

Junior Engineer, 2nd Line

Vodafone

full-time

Posted on:

Location Type: Hybrid

Location: Romania

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Job Level

Junior

Tech Stack

AzureLinuxVMware

About the role

  • Administer provisioning and monitoring platforms, as well as critical OSS applications.
  • Troubleshoot service faults, perform corrective actions, and collaborate with third‑party support when required.
  • Conduct daily monitoring, perform system health checks, and contribute to incident detection, reporting, and optimisation.
  • Support operational projects, improvement initiatives, and configuration validation tasks.
  • Collaborate closely with technical staff, NOC engineers, and Service Delivery teams to ensure smooth operational performance.
  • Apply strong knowledge of Incident, Problem, and Change Management processes (INM, PRM, SRM).
  • Confidently use ticketing systems and auto‑routing tools to manage operational activities.

Requirements

  • Able to create technical instructions and provide 2nd Line support for OSS applications.
  • Knowledgeable in Linux operating systems, application and database administration, and telecom protocols.
  • Experienced in system/service request fulfilment, application rollouts, and software deployment support.
  • Familiar with virtualisation technologies such as VMware vSphere/ESX and Microsoft Azure.
  • A collaborative team player with strong English communication skills.
  • Confident in applying ITIL‑aligned operational practices, including role/access management, documentation standards (KEDB, inventories, workarounds), and compliance with security, change, and release processes.
  • Skilled in proactive monitoring, stakeholder communication, and escalation activities to meet SLA expectations.
  • Holds a university degree in Electronics, Telecommunications, IT, or Computer Science.
  • Has a minimum of one year’s experience in server/application operations and Linux/database environments.
  • Willing to learn programming or scripting languages.
Benefits
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Loyalty Programme
  • Ongoing Education
  • 23 days off
  • Special Paternal Program - 4 months of paid paternity leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LinuxOSS applicationsapplication administrationdatabase administrationtelecom protocolsvirtualisation technologiesVMware vSphereMicrosoft AzureITILscripting languages
Soft Skills
collaborative team playerstrong communication skillsproactive monitoringstakeholder communicationescalation activities