Senior Business Assurance Analytical & Automation Specialist

Vodafone

full-time

Posted on: 1/22/2026

Location Type: Office

Location: Albania

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About the role

Develop and manage automated second-line controls to detect and prevent errors in customer accounts, billing, and service usage.
Perform data analytics for root cause analysis and communicate risk mitigation strategies to senior stakeholders.
Partner with first-line teams to resolve leakage issues and design effective controls.
Acquire and maintain data sources, ensuring accuracy and reliability for analysis.
Drive automation initiatives, process improvements, and standardisation of reconciliation practices.
Create dashboards and reports to provide actionable insights and trend analysis.

Strong analytical skills with proven experience in data analysis using SQL and BI tools.
Technical expertise in risk and margin assurance, automation, and control development.
Knowledge of telecommunications processes and IT systems.
Excellent communication skills and ability to collaborate with international teams.
Minimum 2 years’ experience, including 1 year in a similar role.
Proficiency in English (B2) and Italian (B2); familiarity with WeDo RAID application and VBA macros is advantageous.
University degree in IT or statistics preferred.

Benefits

Opportunity to work on cutting-edge automation and analytics projects within a global organisation.
Exposure to cross-functional collaboration and international teams.
Career growth in a dynamic and innovative environment.
Access to learning resources and continuous development programmes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisSQLBI toolsrisk assurancemargin assuranceautomationcontrol developmentVBA macros

Soft Skills

analytical skillscommunication skillscollaboration

Certifications

university degree in ITuniversity degree in statistics