Vodafone

Financial Operations Associate

Vodafone

full-time

Posted on:

Location Type: Office

Location: 🇪🇬 Egypt

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Job Level

JuniorMid-Level

About the role

  • Create and manage sales orders.
  • Post customer invoices and credit notes accurately.
  • Dispatch customer invoices promptly.
  • Perform cash allocation and cash clearing activities.
  • Process customer refunds in line with policy.
  • Execute customer collections and send statements of account.
  • Handle customer queries and complex email requests professionally.
  • Conduct root cause analysis for KPI and SOX compliance.
  • Support backup tasks during the absence of primary resources.

Requirements

  • Proficient in English (Intermediate level).
  • Fluent in the local language; Spanish knowledge is an advantage for supporting specific markets.
  • Strong computer skills, including advanced proficiency in Microsoft Word and Excel.
  • Detail-oriented with excellent organisational and problem-solving abilities.
  • Ability to manage multiple tasks and maintain accuracy under pressure.
Benefits
  • Opportunity to work in a global organisation with exposure to diverse markets.
  • Collaborative and inclusive work environment that values growth and innovation.
  • Access to learning and development programmes to enhance your professional skills.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales order managementcustomer invoicingcash allocationcash clearingcustomer refunds processingcustomer collectionsroot cause analysisKPI complianceSOX compliance
Soft skills
detail-orientedorganizational skillsproblem-solvingability to manage multiple tasksaccuracy under pressure