Billing Services Analyst
Vodafone
full-time
Posted on:
Location Type: Office
Location: 🇪🇬 Egypt
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage mailboxes and handle incoming queries by analysing, validating, and resolving them.
- Activate daily received services/orders within SLA across various products.
- Ensure invoicing requirements meet bill calendar timelines and accuracy.
- Conduct regular quality checks and maintain GDPR compliance.
- Collaborate with stakeholders across different teams to ensure smooth provisioning and revenue protection.
Requirements
- Fluent in English with excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Effective team player with negotiation and presentation skills.
- Proficient in MS Office Suite (Excel, Word, Outlook).
- Knowledge of billing systems and ordering processes is a plus.
- Ability to manage targets and maintain a proactive approach.
Benefits
- Opportunity to work in a global organisation with exposure to enterprise-level billing operations.
- Collaborative environment focused on innovation and continuous improvement.
- Professional growth through challenging projects and stakeholder engagement.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analytical skillsproblem-solving skillsbilling systems knowledgeordering processes knowledge
Soft skills
written communicationverbal communicationteam playernegotiation skillspresentation skillsproactive approach