Salesforce Admin
Vodafone
full-time
Posted on:
Location Type: Office
Location: 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee all aspects of user and licence management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
- Resolve user support tickets promptly and effectively.
- Gather and analyse requirements from users and stakeholders to improve system functionality.
- Support team members and monitor user adoption of Salesforce tools.
- Provide ongoing user training and develop training materials as needed.
- Perform Salesforce configuration changes including security settings, workflows, flows, fields, validation rules, approval processes, page layouts, record types, custom settings, dashboards, and reports.
Requirements
- Proven experience as a Salesforce Administrator or in a similar role.
- Salesforce Certified Administrator or Advanced Administrator certification is mandatory.
- Extensive experience in Salesforce system administration and maintenance.
- Strong knowledge of Salesforce products and functionalities.
- Proficiency in user and licence management, including roles, profiles, permissions, and public groups.
- A bachelor’s degree in Computer Science or a related field is preferred.
Benefits
- Opportunity to work with cutting-edge Salesforce technologies in a global organisation.
- Exposure to cross-functional teams and international projects.
- A collaborative environment that encourages innovation and continuous learning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce administrationuser managementlicence managementSalesforce configurationworkflowsvalidation rulesapproval processesdashboardsreports
Soft skills
problem-solvingcommunicationtrainingstakeholder engagement
Certifications
Salesforce Certified AdministratorSalesforce Advanced Administrator