Designer

• Define service design processes across the full lifecycle of IoT products and services within assigned projects.
• Support the mapping of business processes aligned with technical and operational capabilities.
• Document service design deliverables, including the Service Design Document, ensuring clarity and alignment across teams.
• Collaborate with cross-functional teams to define and implement the operational support model.
• Ensure consistency and quality across the Sell-Build-Run cycle, including onboarding, billing, and support.
• Contribute to seamless customer experiences through structured service design.

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