Financial Planning and Analysis

• Lead the full FP&A lifecycle, including Annual Operating Plan (AOP), quarterly forecasts, and long-range planning.
• Develop financial models for scenario planning, cost optimisation, and investment decisions.
• Analyse variances, trends, and performance drivers across service lines and geographies.
• Collaborate with Hub Leads and Tower Owners to align KPIs with financial outcomes.
• Design and implement internal pricing strategies and cost recovery models using Vodafone’s PQ framework.
• Conduct profitability analysis by market, service, and process to identify margin improvement opportunities.
• Ensure financial alignment with SLAs, KPIs, and internal chargeback mechanisms.
• Own and evolve the FTE cost model across VOIS locations.
• Analyse workforce mix and location strategy to optimise cost efficiency.
• Track and report on key workforce metrics such as utilisation and productivity ratios.
• Ensure accurate mapping of financial transactions to CC/PC structures.
• Establish governance frameworks for budgeting and cost allocation.
• Lead internal billing processes, including PQ rate card development and updates.
• Ensure billing accuracy and timeliness through reconciliation and process improvements.
• Act as a trusted finance advisor to VOIS and Group leadership.
• Represent Finance in cross-functional forums and transformation programmes.
• Support digital finance transformation initiatives, including automation and analytics.

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