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Vodafone Idea Limited

Manager – Core Ops

Vodafone Idea Limited

Manage operation and maintenance of Nokia Core operations for Vodafone Idea, ensuring network availability and handling customer complaints. Collaborate with teams for innovations and node integrations.

Posted 5/28/2026full-timeAgra • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
LinuxNode.jsPythonSQL

About the role

Key responsibilities & impact
  • Responsible for Core node availability a 99.99%
  • Need expertise with Nokia MSC, MGW, HLR and VOLTE core nodes.
  • Should have experience in handling Operation and maintenance for MSS, GCS, HLR, HSS, IMS from Nokia nodes.
  • Customer complaint analysis and resolution within TAT
  • Handling planned activity for core nodes
  • Coordination with other operator for augmentation, customer complaint trouble shooting,
  • Handling New node integration and co-ordination with vendor for projects and critical trouble tickets.
  • Handling Network security audit related to Core devices.
  • Support to other function like RA, Corporate, marketing, CS team by providing MIS, analysis etc.,
  • Raising CR for all changes with respect to Core – Voice and Data nodes.

Requirements

What you’ll need
  • Strong Knowledge in Core protocols like MAP, BICC, SIP, Diameter protocols
  • Strong understanding on core node architecture - 4G network, IMS network, etc.
  • Excellent presentation skills
  • Good communication skills
  • Linux, SQL, MS Access, python scripting will be added advantage
  • B.E / B.Tech/ Experience – 5-7 Years.

Benefits

Comp & perks
  • VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

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Hard Skills & Tools
Nokia MSCNokia MGWNokia HLRNokia VOLTEMSSGCSHSSIMSCore protocolsMAP
Soft Skills
customer complaint analysisresolutioncoordinationpresentation skillscommunication skills
Certifications
B.EB.Tech