Program Operations Associate

Vocal Media

Programs Operations Associate facilitating operational efficiency and team support for Vocal Media's growing needs. Engaging in project management and internal resource assistance across various tools.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $5,500 - $6,000 per monthWebsite

About the role

Key responsibilities & impact

In partnership with the Operations team, create, execute, and improve processes across the company
Support onboarding and account setup for new team members and clients
Assist with miscellaneous operational needs as they arise — including supporting email builds and automation workflows
Serve as an internal resource for team tools and platforms — including Slack, Notion, and Airtable — supporting access, troubleshooting, and general questions as they arise
Assist with contracts and payments, supporting preparation, tracking, and timely execution in coordination with relevant stakeholders
Balance speed and quality, with a consistent focus on tangible, measurable results
Identify inefficiencies and proactively propose solutions to improve how we work.

Requirements

What you’ll need

1-3 years of professional experience in organizing, project management, operations, or compliance
Demonstrated ability to create, execute, and teach a workflow or project management system
Strong written and verbal communication skills and a commitment to follow through
Ability to achieve goals collaboratively across departments
Excellent time management skills — comfortable managing multiple projects and competing priorities under strict deadlines
Experience with Notion, Google Drive, and Airtable is a plus; willingness to learn is required
Strong attention to detail and a self-sufficient, organized working style
A sense of humor, humility, passion for progressive political issues, and desire to be a team player

Benefits

Comp & perks

Health insurance covered at 90% for full time employees; Dental and Vision available
Flexible PTO and sick leave
401(k) plan & company contribution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementworkflow creationprocess improvementemail automationcontract preparationpayment tracking

Soft Skills

written communicationverbal communicationcollaborationtime managementattention to detailorganizational skillsproblem-solvinghumorhumilityteam player