VO2 GROUP

Product Owner, Clienteling

VO2 GROUP

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

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About the role

  • Lead the product roadmap for Salesforce Core and the clienteling application, prioritizing business needs and translating them into backlog items and user stories.
  • Ensure product delivery using Agile methodology, facilitating rituals (sprint planning, daily, review, retrospective) and guaranteeing quality and adherence to deadlines.
  • Improve the user experience by structuring the collection of field feedback (Client Advisors) and optimizing journeys and UI/UX.
  • Analyze usage and performance data to inform product decisions and measure the impact of changes on customer engagement.
  • Collaborate with IT, CRM, marketing and retail teams, communicate project progress and contribute to the evolution of the product organization.

Requirements

  • Senior Product Owner with proven experience on Salesforce Core
  • Experience in CRM, clienteling or customer engagement environments
  • Strong experience with Agile methodologies
  • Senior profile sought—close to a VP Clienteling level—with strong product leadership and delivery capabilities.
Benefits
  • Employee benefits and meal vouchers via our partner SWILE
  • Remote work policy
  • A friendly work environment in the heart of Paris
  • An attentive approach to your ideas and career development aspirations
  • Agile training and access to e-learning training resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce CoreAgile methodologyuser storiesbacklog managementUI/UX optimizationdata analysisperformance measurement
Soft Skills
product leadershipcommunicationcollaborationproject management