VLACE

Mandatory Internship Social Media, Customer Experience

VLACE

internship

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Entry Level

About the role

  • You are the link between the brand, content and the community.
  • You develop creative TikTok and Instagram content ideas.
  • You create original content (video, stories, trends).
  • You actively interact with our community (DMs, comments).
  • You maintain close contact with our customers.
  • You respond to customer inquiries via email and social media.
  • You assist with questions, feedback and issues related to our products and orders.
  • You identify recurring topics and propose improvements.
  • You recognize what can go viral and implement it independently.

Requirements

  • This position requires a mandatory internship as part of your studies.
  • A strong sense for social media trends (TikTok & Instagram) is expected.
  • A solution-oriented approach to handling customer inquiries is important.
  • Motivation to take responsibility and try new things is expected.
Benefits
  • Position is fully remote
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content creationvideo productionsocial media managementtrend analysis
Soft Skills
communicationcustomer serviceproblem-solvingcreativitymotivationresponsibility