VIZX International

IT Support

• Provide day-to-day technical support to employees
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain computers, systems, and applications
• Monitor system performance and ensure systems are running efficiently
• Assist in managing user accounts, access, and permissions
• Support system updates, backups, and basic security maintenance
• Respond to IT support requests in a timely manner
• Maintain documentation of IT processes and assets
• Escalate complex issues to senior IT personnel or vendors when needed

IT Specialist

Executive Assistant

• Manage and organize client leads using Excel and Google Sheets
• Maintain structured digital filing systems in Google Drive
• Handle client follow-ups, confirmations, and feedback collection
• Schedule and coordinate appointments, meetings, and follow-ups
• Manage Google Calendar and ensure smooth daily scheduling
• Respond to client inquiries via phone and email (inbound and outbound)
• Maintain professional and friendly communication at all times
• Record and track income and expenses
• Prepare weekly reports for the accountant
• Communicate with suppliers for orders and restocking
• Track purchases and inventory levels
• Prepare and organize business documents (invoices, contracts, W-9 forms, etc.)
• Maintain accurate and updated business records
• Assist with basic Facebook and Instagram page management if needed