Growth Account Manager – Media & Entertainment

Vizrt

Growth Account Manager responsible for strategic relationships with key accounts in broadcast and digital media. Driving customer satisfaction and business growth through consultative sales approach.

Posted 5/12/2026full-timeNew York City • Massachusetts, New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop and sustain long-term customer relationships while engaging customers at all levels, including senior levels of the customer organization.
Understand customer business strategy and business case and drive alignment between customer objectives and company capabilities.
Develop, implement and drive Growth Account plans for any Top 50 account.
Develop and provide functional demonstrations of the solutions to clients and solicit client feedback on product features and capabilities to provide actionable inputs to the company's product management teams.
Work with marketing and pre-sales to create demos and business pitches that demonstrate value to customer needs, growth and future development.
Conduct comprehensive account review at least quarterly with customers.
Provide guidance and management of the client through decision-making processes regarding cost-benefit, timelines, operational and change management issues.
Ensure early engagement in the customer buying process to diagnose customers' needs and tailor solutions to match them.
Ensure clients know any changes to offer related processes and procedures, including operational and business management changes.
Oversee the customer life cycle and ensure organizational alignment to drive adoption and usage of the company platform proactively.
Map and maintain relationships with key decision makers across all relevant customer departments.
Monthly customer status calls with Support org. and professional services.
Hunt and identify new sales opportunities and focus on providing consultative support by building value proposition solutions into the prospect.
Act as an expert in analyzing customer needs, provide insights, manage expectations, and communicate with clarity about the Vizrt value proposition and USP.
Diligently follow up and manage extensive customer contact including presentations, demonstrations, group meetings and sales calls (touchpoint management).
Drive sales campaigns and strategic initiatives, plan for regional growth, and identify opportunities for solution expansion.
Understand the competitive landscape, providing insight on strategic targets, new emerging players, and the shifting rights packages.
Drive and track key performance metrics.
Accurately forecast sales opportunities via pipeline report.
Manage the sales process from opportunity identification to closing.
Leverage cross-functional company resources to understand customers' drivers and streamline sales efforts.

Requirements

What you’ll need

Bachelor/Master's degree in relevant field.
5+ years of experience developing new business, identifying and selling to customer needs utilizing a consultative sales approach.
Relevant sales experience, including strategic sales, business-to-business sales and/or account management organization.
Proven track record in developing strategic customer partnership and year over year revenue growth.
Proficient in English.
Previous account management and selling in complex decision-making situations with experience in large complex deal negotiations with a successful track record.
Ability to drive a long-term account development strategy with mid-term goals as well as shorter term execution.
Demonstrated ability to support multiple product lines in a growing, fast-paced environment.
Knowledge of restructuring contract terms and condition relating legal, finance and billing.
Ability to work across cross-functional teams to drive results with external and internal stakeholders.

Benefits

Comp & perks

Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy
Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance
Professional Development: Opportunities for ongoing training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

consultative salesaccount managementsales forecastingpipeline managementstrategic salesbusiness-to-business salesnegotiationcustomer relationship managementperformance metrics trackingproduct demonstration

Soft Skills

communicationrelationship buildingstrategic thinkingproblem solvingcustomer engagementteam collaborationadaptabilityinsight analysisdecision-makingconsultative support

Certifications

Bachelor's degreeMaster's degree