Vizo Financial Corporate CU

Operations

• The Payments Operations Specialist is responsible for the accurate and timely processing of incoming and outgoing payments across multiple channels.
• Support back-end operational functions including system configuration, data reporting, payment reconciliation and balancing, client billing, payment investigations, fraud monitoring, and OFAC screening and decisioning.
• Ensure transactions comply with internal policies and regulatory requirements while contributing to operational efficiency.
• Process daily payment transactions including ACH, wire transfers, foreign checks, positive pay/corporate share drafts, and other payments according to established procedures and SLAs.
• Monitor payment queues and escalate exceptions, failures, or suspicious activity to appropriate team.
• Respond to internal inquiries from support, accounting, compliance/risk, and account management regarding payment status and issues.
• Collaborate with the Payments Support Specialist team to share operational insights, root cause findings, and process updates that support front-line interactions.
• Review and decision OFAC alerts generated by sanctions screening system for all applicable payment types, exercising independent judgment to evaluate risk.
• Monitor payment transaction activity for signs of unauthorized, fraudulent, or anomalous entries using established screening tools and criteria.
• Research and resolve payment exceptions including failed transactions, duplicate payments, unauthorized entries, and misdirected funds.
• Perform daily reconciliation of ACH, wire, and positive pay/corporate share draft transactions against general ledger accounts to ensure accuracy and completeness.