Product Advisor

Vizient, Inc

Product Advisor supporting clients in healthcare performance initiatives through Vizient’s Clinical Data Base. Delivering training, education, and enhancing client engagement using analytics tools.

Posted 7/9/2026full-timeChicago • Colorado, Illinois, Montana, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $68,500 - $116,300 per yearWebsite

About the role

Key responsibilities & impact

Support client onboarding, engagement and product utilization initiatives in collaboration with product coordinators and internal teams.
Provide analytical product support, including inquiry resolution, trend monitoring, and issue escalation.
Address functionality and content questions related to the CDB.
Develop and maintain training materials such as user guides, one-pagers, and FAQs.
Deliver virtual training sessions, including one-on-one sessions and scheduled webinars, to introduce and reinforce CDB functionality.
Ensure a positive client experience through effective access management and product support.
Monitor industry trends and integrate relevant insights into client interactions and product guidance.
Partner with cross-functional teams to enhance product adoption and overall client value realization.

Requirements

What you’ll need

Relevant degree preferred.
2 or more years of relevant experience required.
Experience in a clinical, supply chain, or healthcare operations setting required.
Solid customer service mindset and a commitment to delivering a positive client experience is required.
Proven ability to train individuals and groups on CDB or similar healthcare analytics tools to maximize client value.
Experience supporting or implementing healthcare software solutions preferred.
Prior experience with Vizient CDB highly preferred.
Understanding of or hands-on skills with data analysis preferred.
Knowledge of relational databases, business intelligence tools, or analytics platforms preferred.
Experience with data quality and performance improvement initiatives preferred.
Strong written and verbal communication skills with experience presenting to diverse audiences.
Willingness to travel.

Benefits

Comp & perks

Comprehensive benefits plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisHealthcare Software SolutionsRelational DatabasesBusiness Intelligence ToolsAnalytics Platforms

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationCustomer Service Mindset