Service Line Director – BPO, Professional Services, Revenue Cycle

Vizient, Inc

Service Line Director leading strategic sourcing initiatives for healthcare organizations. Managing complex category portfolios and collaborating with Kaiser Permanente stakeholders in a hybrid work environment.

Posted 6/18/2026full-timeIrving • Colorado, Illinois, Montana, Texas • 🇺🇸 United StatesLead💰 $102,400 - $179,000 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end strategic sourcing initiatives across Business Process Outsourcing (BPO), Professional Services, and Revenue Cycle categories, including category strategy development, RFI/RFP execution, supplier evaluation, negotiation, and contract implementation.
Manage a complex category portfolio by identifying cost drivers, analyzing Kaiser Permanente utilization, and developing sourcing strategies aligned with client priorities.
Provide strategic guidance to multidisciplinary Kaiser Permanente teams to support informed sourcing and contracting decisions.
Facilitate stakeholder committees to define requirements, evaluate proposals, and recommend contract awards.
Develop and negotiate business, financial, and legal terms with suppliers in partnership with internal sourcing and legal teams.
Evaluate spend data, market dynamics, and supplier proposals to identify savings, standardization, quality, and operational improvement opportunities.
Present sourcing strategies, outcomes, and performance results to executive-level Kaiser Permanente stakeholders.
Partner with internal Vizient teams to achieve operational and financial goals for assigned category portfolios.
Anticipate and respond to external factors such as market conditions, supply risk, and regulatory changes impacting sourcing strategies.
Build and maintain strong, trust-based relationships with Kaiser Permanente stakeholders and key suppliers to support long-term value delivery.

Requirements

What you’ll need

Relevant degree preferred
7 or more years of relevant experience required
Demonstrated experience leading strategic sourcing or category management initiatives across BPO, Professional Services, and Revenue Cycle categories, preferably within large, complex healthcare organizations.
Experience supporting healthcare, highly regulated, or large enterprise environments preferred.
Proven ability to manage executive-level stakeholder relationships and facilitate consensus-driven decision-making.
Strong analytical skills with experience leveraging spend, market, and supplier data to inform sourcing strategies.
Experience leading RFPs, supplier negotiations, and contract implementations across BPO, Professional Services, and Revenue Cycle categories.
Strong written, verbal, and executive-level communication skills.

Benefits

Comp & perks

Comprehensive benefits plan
Incentive eligible

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic sourcingcategory managementRFI executionRFP executionsupplier evaluationnegotiationcontract implementationdata analysissourcing strategiesspend analysis

Soft Skills

stakeholder managementdecision-makingrelationship buildingcommunicationanalytical skillsstrategic guidancefacilitationtrust-buildingcollaborationpresentation skills