Lead the implementation process to identify the appropriate subject matter experts for customer training, integration, savings opportunities, and problem resolution.
Develop actionable plans or programs for assigned provider relationships to optimize value.
Drive strategic collaboration with service line consultants and Vizient Spend Management to present unified, value-driven opportunities to clients.
Create agendas and coordinate provider-facing progress by providing regular communication in regard to implementation steps.
Set implementation timelines and goals, consistently monitoring and communicating to ensure timelines and goals are met.
Demonstrate product knowledge of Excelerate contracted products to support provider clinical decision-making, and to conduct value analysis product conversions, measuring and communicating success and savings against Vizient provider value proposition and operational metrics.
Ensure exceptional customer experience by providing education to providers so that they maximize use of Vizient tools, identifying implementation roadblocks, and using available resources to address and resolve issues in a timely manner.
Requirements
Relevant degree preferred.
5 or more years of relevant experience required, with a strong preference for backgrounds in clinical, healthcare operations, or healthcare business environments.
Demonstrated success in project management, especially within healthcare or provider account management, including leading cross-functional initiatives from onboarding to long-term engagement.
Advanced analytical and critical-thinking skills, with experience leveraging databases and data tools to identify trends, support decision-making, and drive measurable outcomes.
Exceptional communication skills, including verbal, written, and presentation abilities, with a proven track record of crafting and delivering effective communications to executive leadership.
Ability to travel regularly and expeditiously throughout the year to meet clients' needs and timetables.
Benefits
Comprehensive benefits plan
Applicant Tracking System Keywords
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