Vizient, Inc

Implementation Manager – Healthcare Supply Chain Optimization

Vizient, Inc

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois, Texas • 🇺🇸 United States

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Salary

💰 $88,900 - $155,500 per year

Job Level

Mid-LevelSenior

About the role

  • Lead the implementation process to identify the appropriate subject matter experts for customer training, integration, savings opportunities, and problem resolution.
  • Develop actionable plans or programs for assigned provider relationships to optimize value.
  • Drive strategic collaboration with service line consultants and Vizient Spend Management to present unified, value-driven opportunities to clients.
  • Create agendas and coordinate provider-facing progress by providing regular communication in regard to implementation steps.
  • Set implementation timelines and goals, consistently monitoring and communicating to ensure timelines and goals are met.
  • Demonstrate product knowledge of Excelerate contracted products to support provider clinical decision-making, and to conduct value analysis product conversions, measuring and communicating success and savings against Vizient provider value proposition and operational metrics.
  • Ensure exceptional customer experience by providing education to providers so that they maximize use of Vizient tools, identifying implementation roadblocks, and using available resources to address and resolve issues in a timely manner.

Requirements

  • Relevant degree preferred.
  • 5 or more years of relevant experience required, with a strong preference for backgrounds in clinical, healthcare operations, or healthcare business environments.
  • Demonstrated success in project management, especially within healthcare or provider account management, including leading cross-functional initiatives from onboarding to long-term engagement.
  • Advanced analytical and critical-thinking skills, with experience leveraging databases and data tools to identify trends, support decision-making, and drive measurable outcomes.
  • Exceptional communication skills, including verbal, written, and presentation abilities, with a proven track record of crafting and delivering effective communications to executive leadership.
  • Ability to travel regularly and expeditiously throughout the year to meet clients' needs and timetables.
Benefits
  • Comprehensive benefits plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementdata analysisvalue analysisclinical decision-makingimplementation planningsavings opportunity identificationprovider account managementcross-functional initiative leadershiptrend identificationmeasurable outcomes
Soft skills
communication skillsanalytical skillscritical-thinking skillscollaborationproblem resolutioncustomer experience focuseducation and trainingagenda creationgoal settingtimely issue resolution
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