Network Support Analyst, Mid-level
Vivovita
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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Tech Stack
About the role
- Will join a 24x7 NOC operations team for a major financial client, working with multiple network and security technologies, incident management, and execution of GMUD (change implementation).
Requirements
- Excellent organizational skills
- Ability to work on multiple projects simultaneously
- Proficiency with Microsoft Office
- Monitor KPIs and performance metrics
- Degree in networking or equivalent field
- Minimum 3 years' experience with Networks/NOC
- CCNA certification or equivalent knowledge
- Experience with monitoring
- ITIL methodology
- Firewall rule application, configuration, and administration
- Intermediate English
Benefits
- Meal voucher (Pluxee Benefits)
- Medical and dental coverage (extendable to dependents)
- Life insurance
- Private pension plan
- Exclusive Vivo offer with special discounts on landline, broadband, TV and apps
- Dynamic, collaborative and innovative environment: to keep up with the market and continue innovating, our pace is fast and the learning curve is steep.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
networkingNOCincident managementGMUDmonitoringfirewall rule applicationfirewall configurationfirewall administrationITIL methodology
Soft Skills
organizational skillsability to work on multiple projects
Certifications
CCNA