Business Manager III
Vivo (Telefônica Brasil)
full-time
Posted on:
Location Type: Hybrid
Location: Colatina • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- B2B customer service, including prospecting new accounts from predefined leads, presenting the product portfolio, and managing customer interactions;
- Sale of mobile and fixed telephony, IT and advanced solutions, and value-added services;
- Monitor channel- and portfolio-specific indicators (KPIs); analyze, plan and execute activities and sales to meet and exceed targets;
- Monitor the processing pipeline, identifying issues that cause order breaks, backlog and pending items that may hinder or prevent closing sales;
- Manage daily reports to track sales performance;
- Act to resolve critical situations through regular customer contact and collaboration with internal teams.
Requirements
- Preferred: Bachelor's degree;
- Proficient in Microsoft Office;
- Commercial profile: drive to get things done, results-oriented, consultative approach and active listening to customers;
- Digital: tech-savvy and innovation-oriented, with ease in learning and working with software and systems.
Benefits
- Choose the ideal benefits for you and your dependents through a digital platform with various categories such as Gym, Meal and Food Vouchers (VR/VA), Pharmacy Assistance, Health Plan, Dental Care and Life Insurance;
- Company mobile phone. Yes, a brand-new smartphone for you!
- Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo’s 5G!
- An exclusive Vivo offer with special discounts on fixed-line, broadband, TV and apps;
- Eligible to receive an annual bonus or PPR (annual profit-sharing program);
- Plan your future through a private pension plan;
- Have children? You’ll be entitled to a subsidy to help with school, daycare or babysitting expenses;
- Work in an environment that respects your personality, dress style and way of being, allowing you to be authentic. #BeYourself
- Work remotely up to 2 times per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteer programs to help you make a difference in the world;
- Benefit from our Educational Development Program offering partnerships with educational institutions at discounted rates; certifications and online courses;
- Boost your career through our Internal Recruitment Program, in Brazil or abroad—we are present in more than 17 countries! #VivoMinhaCarreira
- Access a range of initiatives to improve your physical, emotional and social well-being! We have #VivoBemEstar, which encourages our team to adopt healthy habits and a better quality of life!
- All our positions are open to people with disabilities and/or rehabilitated professionals. We have a culture that values diversity, differences and people’s potential! #VivoDiversidade
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B customer servicesalesprospectingKPI analysissales performance trackingorder processingpipeline management
Soft skills
results-orientedconsultative approachactive listeningcollaborationproblem-solving
Certifications
Bachelor's degree