Quality Analyst - Systems

Vivo (Telefônica Brasil)

Quality Engineer participating in all stages of software projects at Vivo. Ensuring client requirements are met and leading QA initiatives across teams.

Posted 5/26/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

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Hard Skills

manual testingautomated testingtest strategytest plantest casesfunctional testingagile methodologiesB2C Mobile business flowsContinuous Deliverytesting AI agents

Soft Skills

interpersonal skillsrelationship buildingresiliencewillingness to learneffective communication

Tools & Technologies

ALM OctaneJiraMicrosoft OfficeExcelPowerPointJenkinsGitHubAzure DevOpsKubernetes

Industry Keywords

quality cultureQA productivityquality metricstest coverageproject collaboration

Tech Stack

Tools & technologies

AzureJenkins

About the role

Key responsibilities & impact

You will develop and maintain the test strategy (manual and automated), covering all levels of software testing (unit, component, integration, end-to-end);
You will be responsible for developing the test plan and executing test cases for an entire project across the platforms it traverses and its multiple functionalities;
You will ensure test coverage by working together with project and development teams to prioritize test execution and report progress and results;
You will drive QA productivity through automation, tools, and other best practices;
You will promote improvement initiatives within the area and generate quality metrics to demonstrate the impact of those improvements;
You will also be responsible for promoting a quality culture throughout the organization;
You will interact and collaborate with other development teams within the Telefônica group in Brazil and worldwide.

Requirements

What you’ll need

A degree in STEM or technology fields such as Computer Science, Information Systems, or related areas is a plus;
Advanced knowledge of B2C Mobile business flows and customer service systems;
Experience with functional testing, both manual and automated;
Experience creating and executing test plans in tools such as ALM Octane and Jira;
Experience testing web and mobile applications;
Advanced knowledge of agile methodologies (Scrum);
Proficiency with Microsoft Office (Excel and PowerPoint);
Desirable experience with DevOps and Continuous Delivery (CI/CD) tools such as Jenkins, GitHub, Azure DevOps, Kubernetes;
Desirable experience testing AI agents and LLM models;
Strong interpersonal skills and ability to build relationships with peers;
Resilience and willingness to learn, unlearn and relearn constantly;
Effective communication with users, technical teams, and managers to gather requirements, plan tests, and report results;

Benefits

Comp & perks

Choose the benefits that work best for you and your dependents via a digital platform with multiple categories such as gym, meal voucher (VR), food allowance (VA), pharmacy support, health insurance, dental care, and life insurance;
Corporate mobile phone — a brand-new smartphone for you;
Unlimited voice and data plan — truly unlimited, on Vivo’s high-performance 5G network;
An exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
Eligible to receive an annual bonus or PPR;
Plan your future with a private pension plan;
Have children? Receive a subsidy to help with school, daycare or nanny expenses;
Work in an environment that respects your personality, dress style and individuality and allows you to be authentic. #VemdeVocê
Remote work. #FullMobility
Flexible working hours;
A day off to celebrate your birthday;
Participate in one of the largest corporate volunteer programs and help transform the world;
Benefit from our Educational Development Program with partnerships with educational institutions offering discounts, as well as certifications and online courses;
Advance your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMinhaCarreira
Access a range of initiatives to improve your physical, emotional and social well-being through #VivoBemEstar, including consultations with nutritionists, psychologists, social workers, telemedicine and more;