
Customer Journey, Martech Analyst — Mid-level
Vivo (Telefônica Brasil)
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Create and execute digital marketing campaigns using Salesforce Marketing Cloud.
- Configure and monitor journeys in Journey Builder.
- Perform audience segmentation using SQL and automation tools.
- Ensure delivery quality by performing tests and validations before publication.
- Generate reports and performance analyses for campaigns.
Requirements
- Experience with communication journey management tools (Salesforce Marketing Cloud).
- Familiarity with SQL for basic queries.
- Basic HTML knowledge for email template adjustments.
- Basic Excel skills for data handling.
Benefits
- Choose the benefit package that best suits you and your dependents via a digital platform offering categories such as Gym, Meal Vouchers (VR), Food Allowance (VA), Pharmacy Assistance, Medical and Dental Care, and Life Insurance;
- Corporate mobile phone — yes, a brand-new smartphone for you!
- Unlimited voice and data plan — truly unlimited — on the best mobile network, now even faster with Vivo 5G!
- Exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
- Eligible to receive an annual bonus or profit-sharing (PPR);
- Plan for your future with a private pension plan;
- Have children? You'll be eligible for a subsidy to help with school, daycare or babysitting expenses;
- Work in an environment that respects your personality, dress style and individuality — be authentic. #VemdeVocê
- Work remotely up to 2 days per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteer programs to help make a difference;
- Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, plus certifications and online courses.
- Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries! #VivoMinhaCarreira
- Access a range of initiatives to improve your physical, emotional and social well-being. We offer #VivoBemEstar, which encourages healthy habits and better quality of life — including consultations with nutritionists, psychologists, social workers, telemedicine, and more. #VempraVivo
Applicant Tracking System Keywords
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Hard Skills & Tools
SQLHTMLExcel