Customer Journey, Martech Analyst — Mid-level

Vivo (Telefônica Brasil)

Analista em marketing digital gerando campanhas usando Salesforce Marketing Cloud. Responsável por jornadas de comunicação digital com foco em clientes da Vivo.

Posted 4/15/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Create and execute digital marketing campaigns using Salesforce Marketing Cloud.
Configure and monitor journeys in Journey Builder.
Perform audience segmentation using SQL and automation tools.
Ensure delivery quality by performing tests and validations before publication.
Generate reports and performance analyses for campaigns.

Requirements

What you’ll need

Experience with communication journey management tools (Salesforce Marketing Cloud).
Familiarity with SQL for basic queries.
Basic HTML knowledge for email template adjustments.
Basic Excel skills for data handling.

Benefits

Comp & perks

Choose the benefit package that best suits you and your dependents via a digital platform offering categories such as Gym, Meal Vouchers (VR), Food Allowance (VA), Pharmacy Assistance, Medical and Dental Care, and Life Insurance;
Corporate mobile phone — yes, a brand-new smartphone for you!
Unlimited voice and data plan — truly unlimited — on the best mobile network, now even faster with Vivo 5G!
Exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
Eligible to receive an annual bonus or profit-sharing (PPR);
Plan for your future with a private pension plan;
Have children? You'll be eligible for a subsidy to help with school, daycare or babysitting expenses;
Work in an environment that respects your personality, dress style and individuality — be authentic. #VemdeVocê
Work remotely up to 2 days per week. #Mobility
Flexible working hours;
Enjoy a day off to celebrate your birthday;
Participate in one of the largest corporate volunteer programs to help make a difference;
Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, plus certifications and online courses.
Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries! #VivoMinhaCarreira
Access a range of initiatives to improve your physical, emotional and social well-being. We offer #VivoBemEstar, which encourages healthy habits and better quality of life — including consultations with nutritionists, psychologists, social workers, telemedicine, and more. #VempraVivo

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLHTMLExcel