Vivo (Telefônica Brasil)

Content Curation Analyst – Mid-level

Vivo (Telefônica Brasil)

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Perform curation and production of HR content with a focus on clarity, conciseness and accessibility;
  • Identify opportunities to improve existing content based on data analysis and employee feedback;
  • Prioritize requests according to criticality and their impact on the employee experience;
  • Develop and monitor action plans to drive continuous content improvement;
  • Collaborate with internal teams to ensure information is consistent and up to date;
  • Create and track performance indicators related to employee satisfaction with available content;
  • Propose and implement improvements aimed at increasing self-service rates and reducing support tickets.

Requirements

  • Previous experience in content curation, internal communications or HR-related areas;
  • Analytical ability to interpret data and define priorities;
  • Excellent written communication and a strong user-experience focus;
  • Proactive, organized and strategically minded;
  • A bachelor’s degree in Business Administration, Communication, Psychology, Education (Pedagogy) or related fields is a plus;
Benefits
  • Choose the benefits that best suit you and your dependents via a digital platform offering multiple categories such as gym, meal (VR) and food (VA) allowances, pharmacy assistance, medical and dental coverage, and life insurance;
  • Corporate mobile phone — a brand-new smartphone for you;
  • Unlimited voice and data plan — truly unlimited, on the best mobile network, now even faster with Vivo 5G;
  • An exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
  • Eligible to receive an annual bonus or Profit Sharing (PPR);
  • Plan your future with a private pension plan;
  • Have children? You are entitled to a subsidy to help with school, daycare or nanny expenses;
  • Work in an environment that respects your personality, dress style and individuality — be authentic. #VemdeVocê;
  • Work remotely up to twice a week. #Mobility;
  • Flexible working hours;
  • Enjoy a day off to celebrate your birthday (Day Off);
  • Join one of the largest corporate volunteer programs to make a positive impact in the world;
  • Take advantage of our Educational Development Program, which provides partnerships with educational institutions at a discount, plus certifications and online courses;
  • Advance your career through our Internal Recruitment Program, in Brazil or abroad — we operate in more than 17 countries! #VivoMinhaCarreira;
  • Benefit from initiatives that support your physical, emotional and social well-being. Our #VivoBemEstar program promotes healthy habits and quality of life and offers consultations with nutritionists, psychologists, social workers, telemedicine and more;
  • All positions are open to people with disabilities and/or rehabilitated professionals. We have a culture that values diversity, differences and people’s potential! #VivoDiversidade #VemPraVivo
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content curationdata analysisperformance indicatorsemployee satisfaction metrics
Soft Skills
written communicationuser-experience focusproactiveorganizedstrategically minded