Vivo (Telefônica Brasil)

Technical Assistant, Exclusive for People with Disabilities

Vivo (Telefônica Brasil)

full-time

Posted on:

Location Type: Hybrid

Location: Ponta Grossa • Brasil

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Tech Stack

Linux

About the role

  • Monitor and manage customer service activities
  • Administratively coordinate the execution of processes related to installation, faults, and provisioning
  • Comply with requirements to maintain the Occupational Health and Safety Management System
  • Participate in Occupational Health and Safety programs
  • Provide guidance to personnel working in the field
  • Assist with problem analysis and resolution
  • Provide technical support for data equipment for diagnostics
  • Ensure the technical performance and proper functioning of machines, equipment, systems, and components

Requirements

  • High school diploma or equivalent
  • Proficiency with Microsoft Office (Office suite)
  • Knowledge of networks and general Windows and Linux operating systems
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportproblem analysisdiagnosticsnetwork knowledgeWindows operating systemLinux operating system
Soft Skills
customer serviceguidancecoordination
Certifications
high school diploma