Public Relations

• For us, serving the customer and offering products and services that meet their needs is a true passion that drives us to constantly find better ways to create positive experiences.
• In every customer interaction, offer Vivo's products and services aiming to grow our base by attracting new customers or adding new services and products;
• Highlight the advantages for customers of consolidating all their telecommunications and digital services on a single bill with VIVO;
• Probe customers' needs and offer products and services appropriate to each profile;
• Arouse customers' interest in contracting our products and services;
• Expand customers' connectivity options through the sale of digital services;
• Ensure the best experience for our customers at every contact by resolving issues, investigating, and delivering your best.
• Be proactive about the issues our customers report, suggesting changes to service procedures and corrections to our processes.

Customer Experience Representative

Mid-level District Manager – Established Pharmacists Division

Account Executive

Social Seller – Ophthalmologist

Pre-Sales Analyst, Outbound